Public Information Officer

Public Information Officer

Ubicación

Caracas, Distrito Capital

Descripción completa del empleo

Org. Setting and Reporting

This position is located in the United Nations Resident Coordinator Office (RCO) in Caracas, Venezuela, and reports to Head of the RC Office. The position maintains a close working relationship with the United Nations Department of Global Communications (DGC), which sets the communications and advocacy priorities of the United Nations around the world.

Responsibilities

Within delegated authority and depending on location, the Public Information Officer may be responsible for the following duties: (These duties are generic, and may not be performed by all Public Information Officers.) • Provides guidance on the development,





implementation, monitoring and evaluation of the UN Joint Advocacy and Communication Strategy in alignment with and support of the implementation of the 2030 Agenda for Sustainable Development and the UNSDCF in the country. Advises the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, reputational risks or crises around sensitive issues, and suggests corrective measures as relevant. • Provide substantive support to the Resident Coordinator and UNCT in adapting and localizing UN Global communications and thematic advocacy priorities. • Provide diverse material (briefing, speeches, questions and answers, etc.), technical and policy advice on highly complex communications issues related to the work in the country to the Resident Coordinator and the UNCT; provide UN Headquarters with media reports regarding highly complex conditions and public attitudes towards the UN in the country.





• In collaboration with the UN Communications Group and the UN Programme Management Team (or equivalent), and in coordination with the RCO colleagues responsible for data management and results reporting, prepares the annual communication plan to publicize and communicate results with a focus on the UN’s development impact. • Identifies sources and seeks funding and other assistance for major campaigns. • Provides advice and expertise to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches; anticipates and resolves communications/public relations issues/problems.





• Develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives; serves as a spokesperson/principal liaison to media organizations, governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc. • Plans and facilitates dialogues with partners to improve public engagement and participatory approach to the UN’s programme implementation and monitoring, reflecting the views and priorities of people, including those left farthest behind. • Prepares or oversees preparation of a diverse range of information/marketing/ communications products in support of major campaign initiatives and strategic communications actions.





• Plan and facilitate the development and implementation of a digital content strategy for UNCT websites and social media platforms and contribute to the development of key communications and advocacy products. • Drafts complex material for UN newsletters, social media, websites, periodicals, reports and books and edits drafts prepared by junior officers. • Coordinates, and may chair or co-chair, the UN Communication Group in the country and perform any other duties related to coordination of development cooperation interagency activities. • Evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding the UN. • Fulfills speaking engagements and makes presentations to groups on UN activities and advocate issues of concern; organizes media coverage and arranges for media contacts, briefings, interviews; organizes seminars, lectures, conferences,





public events on major issues and events concerning the UN. • Builds information networks; plans and oversees maintenance of publicly accessible information materials on the United Nations, including the UN’s website and social media accounts; plans and develops outreach activities. • Manages publications programme; produces materials for print/electronic/voice/visual media/social media. • Assists in the day-to-day operation of the RCO to include participating in coordination of substantive and administrative activities of the RCO, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions,





establishing and/or coordinating training programmes and monitoring and evaluating results. • May coordinate and direct a team of public information staff and/or mentor and supervise the work of junior officers on specific projects. • Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. Work implies frequent interaction with the following: Senior public information officers, operations staff and other specialists and senior managers throughout the UN, and senior officials of organs and agencies of the UN system. Translators, designers, printers. Bureau Chiefs, editors, journalists for major news media.





Senior officials of international, regional and national organizations, senior officials in government bodies and agencies, non-governmental organizations, businesses, academia and other areas of civil society. Results Expected: Provides sound advice and services in dealing with substantive matters concerning public information/communication operations. Develops and implements a creative approach to major communications campaigns and ensures effective design and delivery of information/communication products in accordance with overall objectives and policies. Serves as an effective spokesperson, and forms strong partnerships with relevant parties involved to engender support for and advance the institution’s public information agenda.

Competencies

• Professionalism:





Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven years of progressively responsible experience in development communications and advocacy, public information and/or journalism is required. Experience working in highly politically sensitive context and complex humanitarian settings, providing quality communications advise to senior officials is desired. Working experience in Latin America and the Caribbean region is desired. Previous experience in crisis management communications is desired.

Languages

For this position fluency in both English and Spanish is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is funded for 364 days. Extension of the appointment is subject to extension of the mandate and/or the availability of the funds. Staff members are subject to the authority of the Secretary- General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

▶️ Public Information Officer
🖊️ United Nations
📍 Distrito Capital